Pinocchio
Who We Are
Get To Know Our Business A Little Better
- Our Vision
- Our Mission
- Our Values
- Our Background
Our Vision
At Integrity-Innovative Loan Solutions our vision is to improve the lives of our clients by the provision of a wide range of diverse financial solutions.
Our Mission
"To seek to grow our business with honesty, integrity and empathy in our dealings with clients and service providers.
Our Values
- We respect the rights of our clients, lenders, employees and shareholders who we will treat at all times with honesty, compassion and confidentiality
- We support non-negotiable adherence to compliance, accountability, ethics, collaboration and engagement
- We embrace philanthropy, social responsibility and aim to enhance the quantity of life for all our stakeholders
Background
The aim of Integrity-Innovative Loan Solutions is to provide a competent, professional and efficient customer service that is delivered with integrity to clients.
Integrity-Innovative Loan Solutions was established in 2002 and is a wholly owned Tasmanian company employing Tasmanians.
Integrity-Innovative Loan Solutions aggregates through Choice Aggregation Services (NAB company), which along with direct accreditations provides access to a panel of over forty lenders. A large panel of lenders helps us find an appropriate loan solution which will suit our clients’ situation and needs. Some of the many lenders we have access to include major banks such as ANZ, CBA, NAB and Westpac, as well as other major lending institutions including Suncorp, ING Direct, Macquarie Bank, Citibank, ME Bank, MyState and AMP Banking.
Integrity-Innovative Loan Solutions is a Full Member of MFAA (Mortgage & Finance Association of Australia) and a Member of Australian Financial Complaints Authority Limited (AFCA). We hold an Australian Credit License, number 396541.We are also an ongoing member of QED Risk Services whose audit processes ensure we maintain best practice in our field.
At Integrity-Innovative Loan Solutions, we do not charge for our initial consultation. We are paid directly by the Lender for our time and effort, and for introducing the business to them. However we will charge an administration fee of $450 incGST should we conduct and present research and/or arrange a loan that is approved and not taken up. This fee is not charged for business that successfully settles.
About Our Principal – Robert Knight
The company principal, Robert Knight has formal qualifications in Business (Accounting), Applied Science (Building & Architectural Practice) and a Diploma in Mortgage Lending. He has also completed Certificate IV in Financial Services (Finance/ Mortgage Broking) and a Diploma of Financial Services (Finance/Mortgage Broking Management).
Robert has over 30 years experience in the finance and property industries, and in the past has held senior management roles at major financial institutions.
At Integrity-Innovative Loan solutions we make the loan process as easy and painless as possible. Our Finance Brokers have the flexibility of visiting for consultations at work or home, when it suits our client.
We complete a comprehensive fact find with our clients. This information is used to research the most appropriate loan solutions. We present at least three options for our clients to appraise and make selection. We comply totally with Australian Credit law with provision of all disclosure documentation.
Throughout the loan approval process, we keep our clients updated on the status of their loan, and are always available if they are unsure of anything, or just have a query. The Finance Brokers at Integrity-Innovative Loan Solutions do not have any obligation to certain lenders. We do not favour one lender over another; we choose the lender and loan product which best suits our clients’ needs.
Whether our clients are looking at refinancing, are a first home buyer, or are in the market for a home or investment property, wanting to use their super to buy an investment property or arrange a reverse mortgage we can help find them find the right loan.